Consumer Protection Code 2012 

   TABLE OF CONTENTS

      Chapter 1: Scope    

     
      Chapter 2 : General Principles

      
      Chapter 3: General Requirements                     

      
      Chapter 4: Provision of Information                      

       
      Chapter 5: Knowing the Consumer and Suitability

       Chapter 6: Post-Sale Information Requirements

       
       Chapter 7: Rebates and Claims Processing

      
       Chapter 8: Arrears Handling

      
       
Chapter 9: Advertising

      
      Chapter 10: Errors and Complaints Resolution

       Chapter 11: Records and Compliance

    
       Chapter 12: Definitions
 
       
       Appendix A: Key Features Document for Tracker Bonds

       Appendix B: Personal Retirement Savings Account
      
       Appendix C: Non Standard Personal Retirement Savings Account