General Requirements 


Consumer Credit, Payment Services and Electronic Money 

  1. Where regulated entities are providing credit under credit agreements which fall within the scope of the European Communities (Consumer Credit Agreements) Regulations 2010 (S.I. No. 281 of 2010), only Provision 6.8 in this Chapter applies.
  2. Where regulated entities are providing payment services and/or issuing electronic money, the Provisions in this Chapter do not apply. 



Where a regulated entity makes a material change to its terms of business, it must provide each affected consumer with a revised terms of business as soon as possible.

A regulated entity must inform a consumer that he or she may request the statements referred to in Provisions 6.3, 6.5 and 6.16 to be provided on paper and, if requested by the consumer, the regulated entity must provide these statements on paper to the consumer.