Exchange of mutilated euro banknotes
The Central Bank of Ireland ("the Central Bank") will provide for reimbursement or, if appropriate, replacement of euro banknotes that are damaged or mutilated (e.g. partially burnt, cut or decomposed) (“Mutilated Notes”).
Members of the public can bring their Mutilated Notes to their local bank branch. Each bank branch should have supplies of Application Forms for Redemption of Mutilated Notes. The bank branch should submit the application to the Central Bank on the customer’s behalf. Following the satisfactory completion of the Central Bank’s verification/authentication process the Central Bank will then make a payment directly into the customer’s account.
As a general rule, and subject to criteria defined by the European Central Bank* and the Bank’s verification/authentication process being satisfied, if more than half of a Mutilated Note is presented to the Bank it will be redeemed.
The Central Bank may decide to refuse reimbursement of euro banknotes which have been intentionally mutilated or damaged. When ink-stained, contaminated or impregnated banknotes are presented for exchange, a written explanation as to the kind of stain, contamination or impregnation shall be provided by the applicant.
Applications for redemption of Mutilated Notes may also be posted, along with a completed MN1 Form (also available in Irish) to:
Mutilated Notes Section
Central Bank of Ireland
PO Box 61
If you require further assistance, you can contact the Multilated Notes section on +353 (0)1 2198600.
Alternatively, members of the public can use the drop box facility available at the Central Bank of Ireland offices in Dame Street, Dublin 2.
* The redemption criteria are set out in more detail in the DECISION OF THE EUROPEAN CENTRAL BANK of 19 April 2013 on the denominations, specifications, reproduction, exchange and withdrawal of euro banknotes (recast) (ECB/2013/10) (2013/211/EU) (link).