Word on the Street
Our “Word on the Street” video series gives a voice to the public on a range of consumer-related topics and forms part of our strategic focus on being open and engaged.
These videos represent the views of a small but diverse sample of the public, rather than those of the Central Bank.
Season 2
For the second season of “Word on the Street”, we visited Galway to get the views of the public on topics such as scams, short-term credit and financial advice. Season 2 will run from October 2023 – January 2024, with videos released simultaneously on Instagram. YouTube and our Consumer Hub.
4. Where do you get financial advice?
(Ensure cookies are turned "on" to load the video.) |Read the transcript of the video Where do you get financial advice?
Check back here on 9 January 2024 for episode five.
3. Do you buy anything on short-term credit?
(Ensure cookies are turned "on" to load the video.) |Read the transcript of the video "Do you buy anything on short-term credit?"
Find out more about buying goods using short-term credit.
2. Are you worried about financial scams?
(Ensure cookies are turned "on" to load the video above|Read the transcript of the video "Are you worried about financial scams"?.
Find out how you can protect yourself from financial scams.
1. How do you like to pay for things?
(Ensure cookies are turned "on" to load the video above)|Read the transcript of the video (How do you like to pay for things?).
Season 1
The first season of Word on the Street aligned with our review of the Consumer Protection Code and saw us take to the streets of Dublin to find out what members of the public think about a range of consumer topics.
1. What do you think can be done to increase financial education for consumers?
Read transcript of the video (Financial literacy)
2. Would you be more likely to buy a financial product or service if it was marketed as “green” or “sustainable”?
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Read the transcript of the video (Climate matters)
3. How do you feel about being targeted by online ads based on your personal data?
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Read the transcript of the video (Innovation and Disruption)
4. Is the phrase “regulated by the Central Bank of Ireland” useful when you’re making decisions about financial products or service providers?
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Read the transcript of the video (Unregulated Activities)
5. Should vulnerable consumers be allowed to nominate a friend or family member to deal with financial services firms on their behalf?
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Read the transcript of the video (Vulnerability)
6. Do you think there’s enough choice when it comes to financial products?
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Read the transcript of the video (Choice)
See also: