Word on the Street

Our “Word on the Street” video series gives a voice to the public on a range of consumer-related topics and forms part of our strategic focus on being open and engaged.

These videos represent the views of a small but diverse sample of the public, rather than those of the Central Bank. 

Season 3

For the third  season of “Word on the Street”, we visited Kilkenny  to get the views of the public on topics such as scams, crypto and Ireland’s current economic challenges.

5. Are financial products easy to understand? 

Read the transcript (Word on the street – Are financial products easy to understand?) (PDF 106.93KB)

4. How do you protect yourself from scams?

Read the transcript  (Word on the street - How do you protect yourself from scams?) (PDF 73.13KB)

3. Would you take financial advice from someone on social media?

Read the transcript (Word on the street - Would you take financial advice from someone on social media?) (PDF 235.32KB)

2. What Irish person would you like to see featured on a collector coin?

1. What are Ireland's biggest economic challenges?

Season 2

For the second season of “Word on the Street”, we visited Galway to get the views of the public on topics such as scams, short-term credit and financial advice.

1. How do you like to pay for things?

2. Are you worried about financial scams?

Read the transcript of the video "Are you worried about financial scams"? (PDF 153.56KB).

Find out how you can protect yourself from financial scams.

3. Do you buy anything on short-term credit?

Read the transcript of the video "Do you buy anything on short-term credit?" (PDF 130.61KB)

Find out more about buying goods using short-term credit.

4. Where do you get financial advice?

Read the transcript of the video Where do you get financial advice? (PDF 131.97KB)

5. Have your banking habits changed in the last five years?

Read the transcript of the video "Have your banking habits changed in the last five years?" 

6. Do you shop around for financial products?

Read the transcript of the video "Do you shop around for financial products?" (PDF 121.92KB)

Season 1

The first season of Word on the Street aligned with our review of the Consumer Protection Code and saw us take to the streets of Dublin to find out what members of the public think about a range of consumer topics.

1. What do you think can be done to increase financial education for consumers?

Read transcript of the video (Financial literacy)

2. Would you be more likely to buy a financial product or service if it was marketed as “green” or “sustainable”?

Read the transcript of the video (Climate matters)

3. How do you feel about being targeted by online ads based on your personal data?

Read the transcript of the video (Innovation and Disruption)

4. Is the phrase “regulated by the Central Bank of Ireland” useful when you’re making decisions about financial products or service providers?

Read the transcript of the video (Unregulated Activities)

5. Should vulnerable consumers be allowed to nominate a friend or family member to deal with financial services firms on their behalf?

Read the transcript of the video (Vulnerability)

6. Do you think there’s enough choice when it comes to financial products?

Read the transcript of the video (Choice)

See also:

• Animated Explainer Series