Consumer Protection Outlook Report

Consumer Protection Outlook Report

The Central Bank's Consumer Protection Outlook 2020 was published on 9 March 2020. This report sets out the key risks to consumers of financial services. It also sets out the Central Bank's expectations of what regulated financial services providers should do to minimise these risks. The report also details the Central Bank’s own consumer protection priorities for the year ahead.

Consumer Protection Outlook Report 2020 | pdf 2449 KB Consumer Protection Outlook Report 2020 Consumer Protection Outlook Report 2017 | pdf 1144 KB Consumer Protection Outlook Report 2016 | pdf 898 KB Consumer Protection Outlook Report 2015 | pdf 814 KB