Portal Help

Key Concepts

Getting Started

Topics cover registration and login activities, and how your permissions are managed.


Topics cover the tasks for Portal Administrators, including user access and permission management.


Topics cover issues on access and submitting returns from the Portal

Common Troubleshooting

Topics cover issues that may arise during login, including forgot person code and password instructions.

Institution Data

Topics cover the institution data displayed on the Portal.


Topics cover how to view, send and respond to messages on the Portal.

Request Changes

Topics cover what exactly is a Request Change and how you submit a Request Change for your institution.

General Help

Topics cover updating your account details, managing your permissions, and general functionality.

Second Factor Method Help

How to login using your second factor method.