Consumer Protection Code

Tools: Section 17A Regulations

To support regulated firms in complying with the Consumer Protection Code 2025, there are a range of materials available, including:

1. Guidance

General Guidance on the Consumer Protection Code, Guidance on Protecting Consumers in Vulnerable Circumstances, and Guidance on Securing Customers’ Interests

2. Mapping tool

The Consumer Protection Code 2025 (the Code) consolidates four earlier legal instruments:

• The Consumer Protection Code 2012
• The Code of Conduct on Mortgage Arrears (CCMA)
• The Central Bank (Supervision and Enforcement) Act 2013 (Section 48) (Licensed Moneylenders) Regulations 2020
• The Central Bank (Supervision and Enforcement) Act 2013 (Section 48(1)) (Insurance Requirements) Regulations 2022.

The mapping tool shows where the requirements and provisions of the above can be found in the 2025 Consumer Protection Regulations and the Standards for Business Regulations.

You can open or download the mapping tool using the document link below.

3. Table of changes

A table of changes made to the regulations since the Public Consultation (CP158)

4. Redline of changes

A redline of the changes made to the regulations since the Public Consultation.

5. Accessing the full regulations as a PDF

Download the Central Bank Reform Act 2010 (Section 17A) (Standards for Business) Regulations 2025.

6. Additional resources on the Consumer Protection Code 2025

1. A slide deck with a concise overview of the content used throughout our Engagement Programme 2025 to support the implementation of the Code.

Contact code@centralbank.ie if you require assistance.