Electronic Money Institutions - Contact Us

Authorisation Contact Details

Payment Authorisation,
Central Bank of Ireland,
PO Box 559,
New Wapping Street,
North Wall Quay,
Dublin 1.
D01 F7X3
Tel: + 353 1 224 4382
E-mail Authorisation Queries: applications@centralbank.ie
E-mail Notifications of change of firm address, name or other details: postauthorisation@centralbank.ie

Supervision Contact Details

PI / EMI Supervision,
Banking Supervision Division,
Central Bank of Ireland,
PO Box 559,
New Wapping Street,
North Wall Quay,
Dublin 1.
Tel: + 353 1 224 4741
E-mail Supervision Queries: paymentservicessupervision@centralbank.ie
E-mail Revocation Queries: revoke@centralbank.ie
E-mail Acquiring Transaction Queries: acquiringtransactions@centralbank.ie

Make a Complaint against a Financial Service Provider

Please see information on how to make a complaint against a Financial Service Provider

Industry Funding Levy Contact Details

Billing & Collections
Financial Control Division,
Central Bank of Ireland,
PO Box 9708,
New Wapping Street,
North Wall Quay,
Dublin 1.
Tel: +353 1 224 4022
E-mail: billing@centralbank.ie
Alternatively  submit our
contact form

Administrative Sanctions Contact Details

Enforcement Directorate
Central Bank of Ireland,
PO Box 11517,
Spencer Dock,
Dublin 1.
Tel: +353 1 224 5135
E-mail: enforcement@centralbank.ie
Alternatively submit our contact form 

General Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT) Queries Contact Details

Anti-Money Laundering Division
Central Bank of Ireland,
PO Box 11517,
Spencer Dock,
Dublin 1.
E-mail: AMLPolicy@centralbank.ie