Requirements and Guidance for Retail Credit Firms and Home Reversion Firms
Consumer Protection Requirements
Please see relevant Requirements and Guidance reference material listed below:
2013 Code of Conduct on Mortgage Arrears (Revoked) | pdf 1428 KB
Code of Conduct for Business Lending to Small and Medium Enterprises 2012 | pdf 531 KB
The Consumer Protection Code took effect on 24 March 2026 following a 12-month implementation period.