Consumers

TopicExplainer
Authorised FirmsWhy is it important to deal with an authorised financial service provider?
Buying InsuranceWhat do I need to know about taking out insurance?
Central Credit RegisterWhat is the Central Credit Register?
CompensationWhat compensation schemes protect consumers of authorised firms?
ComplaintsHow do I complain about a financial services firm?
CryptoWhat are cryptocurrencies like bitcoin?
Digital EuroWhat is a digital euro?
Digital-Only BankingWhat do I need to know about “digital-only” banking providers?
Financial BrokersWhat do I need to know about using a retail intermediary/financial broker?
Financial DifficultyWhat should I do if I am struggling to pay my mortgage?
Financial ScamsCan you spot a scam artist?
Fintech

What is “fintech” and how is it changing financial products?

Ghost BrokersWhat are "ghost brokers"?
High Cost CreditHow does the Central Bank protect people who use high cost credit providers?
IBAN DiscriminationWhat is "IBAN discrimination" and what can I do about it?
Instant PaymentsHow can I send a payment from my bank instantly to another bank?
Mortgage MeasuresWhat are the mortgage measures?
PassportingWhat is “passporting” and what do I need to know about it?
Report WrongdoingHow can I report wrongdoing in a regulated financial firm?
Securities ProspectusWhat is a securities prospectus and what can I learn from it?
Short-Term Credit

What does buying goods and services on credit mean for me?

SmishingWhat is smishing and how can I avoid it?
Switching MortgageHow has the Central Bank made mortgage switching easier?
Tracker MortgagesWhat is the Tracker Mortgage Examination?
Under-Insurance

How can I avoid being under-insured on my home?

Verification

Why must I prove my identity when obtaining a financial services product?


The Economy


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