Payment Institutions including Account Information Service Providers – Contact Us

Authorisation Contact Details

Payments Authorisation, 
Banking, Payments and Credit Unions Supervision Directorate
Central Bank of Ireland,
PO Box 559,
New Wapping Street,
North Wall Quay,
Dublin 1
D01 F7X3
E-mail Authorisation Queries: applications@centralbank.ie
E-mail notifications of change of firm address, name and other details: applications@centralbank.ie

Supervision Contact Details

PI / EMI Supervision, 
Retail Banks and Payments Supervision Division,
Central Bank of Ireland,
PO Box 559,
New Wapping Street,
North Wall Quay,
Dublin 1
D01 F7X3
E-mail Supervision Queries: paymentservicessupervision@centralbank.ie
E-mail Revocation Queries: paymentservicessupervision@centralbank.ie
E-mail Acquiring Transaction Queries: paymentservicessupervision@centralbank.ie 

Make a Complaint against a Financial Service Provider

Please see information on how to make a complaint against a Financial Service Provider

Industry Funding Levy Contact Details

Administrative Sanctions Contact Details

Enforcement and Anti-Money Laundering Directorate
Central Bank of Ireland,
PO Box 559,
Dublin 1
Tel: +353 1 224 5333
E-mail: enforcement@centralbank.ie

General Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT) Queries Contact Details

Financial Integrity Division
Central Bank of Ireland,
PO Box 559,
Dublin 1.
E-mail: FID_Administration@centralbank.ie