Payment Institutions including Account Information Service ProvidersContact Us

Authorisation Contact Details

Payments Authorisation,
Central Bank of Ireland,
PO Box 559,
New Wapping Street,
North Wall Quay,
Dublin 1
D01 F7X3
Tel:  +353 1 224 5226
E-mail Authorisation Queries:  applications@centralbank.ie
E-mail notifications of change of firm address, name and other details: postauthorisations@centralbank.ie

Supervision Contact Details

PI / EMI Supervision
Central Bank of Ireland,
PO Box 559,
New Wapping Street,
North Wall Quay,
Dublin 1
D01 F7X3
Tel: + 353 1 224 4741
E-mail Supervision Queries: paymentservicessupervision@centralbank.ie
E-mail Revocation Queries: revoke@centralbank.ie
E-mail Acquiring Transaction Queries: acquiringtransactions@centralbank.ie

Make a Complaint against a Financial Service Provider

Please see information on how to make a complaint against a Financial Service Provider

Industry Funding Levy Contact Details

Billing & Collections
Financial Control Division,
Central Bank of Ireland,
PO Box 9708,
New Wapping Street,
North Wall Quay,
Dublin 1.
Tel: +353 1 224 4022 E-mail: billing@centralbank.ie
Alternatively submit our
contact form

Administrative Sanctions Contact Details

Enforcement Directorate
Central Bank of Ireland,
PO Box 559,
New Wapping Street,
North Wall Quay,
Dublin 1
D01 F7X3
Dublin 1.
Tel: +353 1 224 5135
E-mail: enforcement@centralbank.ie
Alternatively submit our contact form

General Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT) Queries Contact Details

Anti-Money Laundering Division
Central Bank of Ireland,
PO Box 11517,
Spencer Dock,
Dublin 1.
E-mail: AMLPolicy@centralbank.ie