Brokers / Retail Intermediaries - Contact Us

Queries

For general queries, or queries on Authorisation and Annual Online Return, the Consumer Protection Code, the Industry Funding Levy or Administrative Sanctions, please use the above form or the contact details below.

General Authorisation Queries

Retail Intermediaries Authorisations
Consumer Protection: Policy & Authorisations
Central Bank of Ireland,
PO Box 559,
Dublin 1.
Tel: +353 1 224 4595
E-mail: RIauthorisations@centralbank.ie

Application Processing Queries

Retail Intermediaries Authorisations
Consumer Protection: Policy & Authorisations
Central Bank of Ireland,
PO Box 559,
Dublin 1.
Tel: +353 1 224 6265
E-mail: RIauthorisations@centralbank.ie

General Supervision Queries

Retail Intermediaries Supervision
Consumer Protection: Supervision
Central Bank of Ireland,
PO Box 559,
Dublin 1.
Tel: +353 1 224 4480
E-mail: brokers@centralbank.ie

Annual Online Return

Regulatory Transactions Division
Central Bank of Ireland,
PO Box 11517,
Spencer Dock,
Dublin 1.
Tel: +353 1 224 4545
E-mail: onlinereturns@centralbank.ie

Consumer Protection Code 2012 / Minimum Competency Code 2017

Consumer Protection: Policy & Authorisations Division
Central Bank of Ireland,
PO Box 559,
Dublin 1.
E-mail: code@centralbank.ie

Industry Funding Levy Contact Details

Funding Section
Financial Control Division
Central Bank of Ireland,
PO Box 559,
Dublin 1.
Tel: + 353 1 224 4022
E-mail: funding@centralbank.ie

Administrative Sanctions Contact Details

Enforcement Directorate
Central Bank of Ireland,
PO Box 11517,
Spencer Dock,
Dublin 1.
Tel: +353 1 224 5013
E-mail: enforcement@centralbank.ie

Post Authorisation Amendments

The Request Changes outlined below are processed exclusively via the Central Bank of Ireland Portal:

  • Change of Accounting Date
  • Change of Address
  • Change of Auditor
  • Change of Insurance Type
  • Change of Investment Instrument/Services
  • Change of Legal Advisor
  • Change of Legal Name
  • Change of Trading Name
  • Change of Contact Details
  • Person Responsible IDR
  • Person Responsible CMCAR
  • Replacement Cert

For queries in relation to Revocations: E-mail revoke@centralbank.ie
For queries in relation to Acquiring Transactions: E-mail acquiringtransactions@centralbank.ie
For queries in relation to ongoing Regulatory Requirements: E-mail brokers@centralbank.ie
For post Authorisation Amendment queries: E-mail postauthorisations@centralbank.ie.